Shipping Policy
Last updated: 24 October 2026
1. Where we ship
We ship across India. If your pincode is not serviceable by our courier partners, we inform you within 24 hours and arrange an alternative or a full refund.
2. Charges
- All orders: you place the order on this site and confirm it on WhatsApp. Our team replies with the payment details (UPI ID or QR). The order is prepaid only.
- No hidden charges: the price you see in your bag is the price you pay. Courier charges, if any, are shown before you confirm.
3. Dispatch time
Orders are packed and handed to the courier within 1–2 working days (Monday to Saturday, excluding public holidays). Orders placed after 4 pm are processed the next working day.
4. Delivery time
| Destination | Typical delivery |
|---|---|
| Metro cities | 3–5 working days |
| Tier 2 cities | 4–7 working days |
| North-East and remote pincodes | 7–10 working days |
These are estimates, not guarantees. Festive weeks, weather and courier disruptions can add a few days.
5. Tracking
The tracking link is sent on WhatsApp and email as soon as the courier picks up the parcel. You can also view the status on your order page.
6. Failed delivery
Our courier makes up to three attempts and calls your number before each attempt. If all attempts fail, the parcel returns to us. We then contact you to reship (courier charges apply) or refund the amount, as explained in our Refund & Return policy.
7. Wrong address
Please check your address and pincode at checkout. If you spot a mistake, message us within 2 hours on WhatsApp; after dispatch we can only change the delivery address in some cases and only if the courier allows it.
